Cancellation Policy

Our goal is to provide the fastest possible service to its customers. In order to accomplish this goal, orders are automatically processed shortly after they are received. We currently cannot guarantee that we will be able to cancel your order. We sincerely request any cancellation to be notified within one hour of original order placement. If your order has not been cancelled within this time frame, there is a good chance that your order could already be on its way to you.

To cancel your order, please contact us by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it.

If your order has been shipped already, it will be treated as a return.

Please review the following terms and conditions carefully. By using the cinoceylon.com website or any cinoceylon.com service you are agreeing to the terms and conditions that we (cinoceylon.com) have provided.

1. General

Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website also contains links to other websites which are not operated by cinoceylon.com (the "Linked Sites"). cinoceylon.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

2. User Representation

Using this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Furthermore, you are responsible for any and all activities that occur under your account or password. You authorize cinoceylon.com to assume that any person using the site with your password and user name either is you or is authorized to act for you. You agree to notify cinoceylon.com immediately of any unauthorized use of your account or any other breach of security. cinoceylon.com will not be liable for any loss that you may incur as a result of someone else using your password or account either with or without your knowledge. However, you could be held liable for losses incurred by cinoceylon.com or another party due to someone else using your account or password. cinoceylon.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under the age of 18, you may use cinoceylon.com only with involvement of a parent or guardian. cinoceylon.com and its Partners reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.